Troubleshoot

Symptom-oriented checks. Start with the product that owns the failing path.

Area	Page
Fraud checks / reports / stream predict	Fraud
KYC / KYB verification	KYC / KYB
Reconciliation / exceptions	Reconciliation

Shared first questions

1. Environment (local / staging / production)?
2. Tenant / partner?
3. Trigger = HTTP, Pub/Sub, or UI?
4. Failure class: could not run / ran and failed / did not finish (timeout/DLQ)?
5. Correlation: message id, session id, transaction id?