Reconciliation symptoms (partner)¶
| Symptom | First actions |
|---|---|
| Ingest rejected (422) | Fix tenant_id / partner_id / template / enums |
| 409 conflict | Wait or start a new session_id — semantics |
| Accepted but status not complete | Query pipeline status; do not hammer same session |
| Exceptions not clearing | Confirm resolve payload + resolution_request_id — exception contract |
| Unexpected unmatched | Check files/template/mode before assuming platform loss |
Deep stuck-session diagnosis (locks, workers, DLQ) is internal — open a ticket with triage if status stays non-terminal past your agreed SLA window.